Privacy Policy

This privacy notice explains how the Holland experience on holandi.com ("we", "us", "our") collects, uses, discloses, and protects personal data about visitors and users of our informational gambling comparison and review services. It applies to players, prospective players, and other visitors who access holandi.com from the United Kingdom and from other countries. We process personal data in line with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018, and, where relevant, comparable international standards. This version is effective and "Last updated: February 2026".

Who We Are

The Holland section of holandi.com is an independent informational and comparison service about online and land-based gambling operators. It is not an online casino and does not itself provide real-money gambling services.

For the purposes of this privacy notice, the controller of personal data collected through holandi.com is the operator of the website holandi.com (the "Site Operator"). The Site Operator manages the Holland branded content on holandi.com and determines the purposes and means of processing personal data on this site.

The Site Operator is independent from Holland Casino N.V. and the holandi.com website is not owned by, operated by, or formally affiliated with Holland Casino N.V. or any other gambling operator mentioned on the site. Information about Holland Casino N.V. (for example, Dutch licensing details such as KSA licence number 1610/01.247.166) is provided strictly for informational and comparison purposes.

Contact for privacy matters (DPO / data protection contact):

• Email: privacy@holandi.com (or any successor privacy contact address published on holandi.com)
• Postal address: The current registered/operational address of the Site Operator as displayed in the site footer or legal imprint (this address forms part of this policy by reference).

If telephone numbers or additional contact channels are provided on holandi.com, they may also be used for privacy-related queries. Where contact details are updated on the website, those updated details will apply to this privacy notice.

What Personal Data We Collect

When you use the Holland content on holandi.com, we may collect and process the following categories of personal and technical data:

• Identification and contact data (where you provide it): name, username or alias, email address, and any additional details you choose to submit via contact forms (for example, questions, complaints, or feedback). We do not knowingly request government ID numbers or copies of documents through holandi.com.
• Technical and usage data: IP address, approximate location derived from IP (e.g. country or region such as UK or Netherlands), device identifiers, browser type and version, operating system, language settings, referral URLs, time zone, and log data about how you access and use the Holland pages, including page views, clickstream data, and interaction with banners, links, and cookies.
• Behavioural and preference data: information about your interactions with holandi.com, such as which casino reviews you view, outbound links you click (for example, to hollandcasino.nl or other operators), time spent on pages, and your responses to surveys or feedback tools if you participate.
• Marketing and communication data: your preferences for receiving newsletters, offers, and responsible gambling information from us (where available), as well as records of your subscriptions, consents, and opt-out choices.
• Payment-related data (limited): holandi.com does not process real-money gaming deposits or withdrawals for the Holland brand. However, we may receive high-level, aggregated or pseudonymous information from marketing partners (for example, that a visitor from holandi.com registered, deposited, or played with a partner operator) for analytics and commission accounting. We do not receive your full card numbers or banking credentials.
• Cookies and similar technologies: session cookies, persistent cookies, and, where used, third-party cookies, pixels and tags for analytics, performance measurement, fraud prevention, and advertising personalisation (subject to your consent where required). These technologies may capture technical, usage, and behavioural data as described above.

Where we link to external sites such as hollandcasino.nl or kansspelautoriteit.nl, those sites act as separate controllers of any personal data you provide there and their own privacy policies apply.

Legal Basis for Processing

We process personal data in connection with the Holland experience on holandi.com under the UK GDPR, the Data Protection Act 2018, and, where relevant, comparable laws. Depending on the context, our main legal bases are:

• Consent: We rely on your consent when:
  • you accept non-essential cookies (for example, analytics or advertising cookies) through our cookie banner or settings; or
  • you subscribe to newsletters, marketing communications, or alerts about offers, game updates, or responsible gambling information.
  You may withdraw your consent at any time using the mechanisms provided (for example, cookie settings or "unsubscribe" links).
• Contractual necessity: Where we offer user accounts, subscriptions, or other services, we process data that is necessary to provide those services, including to manage your account, send service-related communications, and respond to specific requests you make (for example, support or information requests).
• Legitimate interests: We process certain data where necessary for our legitimate interests, provided they are not overridden by your rights. These interests include:
  • operating and improving holandi.com and the Holland content, including analytics and performance monitoring;
  • fraud detection, security monitoring, and preventing misuse (for example, bot traffic, scraping, or abuse of promotional features);
  • maintaining accurate records of traffic referrals and performance with partner operators; and
  • conducting non-intrusive marketing and audience measurement in line with applicable law.
• Compliance with legal obligations: We may process and retain certain data where required by law, regulation, or regulatory guidance, including:
  • responding to lawful requests from courts, law enforcement bodies, or data protection authorities in the UK, EU, or other applicable jurisdictions;
  • complying with applicable consumer protection, tax, and accounting rules relating to our operations; and
  • supporting anti-fraud, anti-money laundering (AML), and responsible gambling frameworks operated by our partners, to the limited extent that we receive or share data for such purposes.

Where we rely on consent, we will clearly explain what you are consenting to. Where we rely on legitimate interests, we balance our interests against your rights and expectations and implement appropriate safeguards (for example, pseudonymisation, aggregation, and opt-out options where feasible).

Purpose of Processing

We use the personal data described above for the following purposes in relation to the Holland environment on holandi.com:

• Providing and operating our services: to deliver the informational content, comparison tables, reviews, guides, and tools available on holandi.com; to make sure pages load correctly for your device and region (for example, UK); and to enable basic site functionality, including security and fraud prevention.
• Improving and developing our services: to understand how visitors use the Holland pages and other content on holandi.com, analyse traffic patterns, identify usability issues, and develop new features, content, or layouts. We typically use aggregated or pseudonymised data for these purposes.
• Marketing and communications: where permitted by law and subject to your preferences, to send you newsletters, promotions, or alerts about relevant operators, games (such as Book of Dead), and responsible gambling resources; to personalise the marketing you see on holandi.com; and to measure the performance of our marketing campaigns. Direct electronic marketing will be based on your consent or our legitimate interests, in line with UK privacy and electronic communications rules.
• Analytics and performance measurement: to measure how effective our content is (for example, click-through rates to hollandcasino.nl or other operators), to calculate commissions with partners, and to keep accurate internal records. This may involve limited sharing of pseudonymous identifiers with our analytics and affiliate tracking providers.
• Fraud prevention and security: to detect and mitigate suspicious or malicious activity, such as automated scraping, denial-of-service attacks, or fraudulent use of any user-facing tools; to secure our systems with TLS 1.2+ and other technical controls; and to support partners in identifying abuse of bonuses or offers, where applicable.
• Compliance, legal claims, and risk management: to comply with legal and regulatory duties, respond to lawful requests from authorities, enforce our terms, handle disputes, and establish, exercise, or defend legal claims that may arise in connection with holandi.com or the Holland content.

Disclosure & Sharing

We do not sell your personal data in the sense commonly understood under data protection law. However, in operating the Holland experience on holandi.com, we may share or disclose personal data in the following circumstances:

• Service providers and technical partners: We use trusted third parties to host the website, provide analytics, security monitoring, content delivery (CDNs), email communications, and similar support services. These providers act as our processors and may have access to limited personal data strictly to perform their services for us, under contracts that include confidentiality and data protection obligations.
• Affiliate and commercial partners: When you click through from holandi.com to an external gambling operator (for example, hollandcasino.nl or other licensed operators), we may share pseudonymous tracking identifiers so that the operator or its affiliate network can attribute your visit or registration to holandi.com. Those operators then act as independent controllers of any additional data you provide directly to them under their own privacy policies.
• Regulators and authorities: We may disclose information where reasonably necessary to comply with legal obligations or lawful requests, including from:
  • UK bodies such as courts, law enforcement agencies, or the Information Commissioner's Office (ICO);
  • relevant EU/EEA or Dutch authorities (such as the Kansspelautoriteit (KSA)) if our operations or cooperation with Dutch-licensed operators require it; and
  • other supervisory bodies where applicable data protection or consumer protection law requires cooperation.
• Group companies and corporate transactions: If the Site Operator is part of a group or if holandi.com or the Holland section is restructured, merged, or sold, personal data may be shared with prospective or actual buyers, advisers, or group entities, subject to appropriate confidentiality protections and continued respect for this privacy notice.
• Advertising networks and third-party cookies (with consent): Where we use advertising cookies or pixels, your browser data and identifiers may be shared with advertising networks or social media platforms for personalised or interest-based advertising, subject to your consent and choices in our cookie banner.
• With your direction or consent: We may share your information with other third parties where you explicitly request or consent to such sharing, for example if you ask us to refer a complaint to a partner operator or regulator.

In all such cases, we limit sharing to what is necessary and use contractual and technical safeguards appropriate to the level and sensitivity of the data concerned.

International Transfers

Because the Holland experience on holandi.com involves cross-border online services, your personal data may be transferred to and processed in countries outside your country of residence, including outside the UK.

• Transfers within the UK and EEA: We may store and process data on servers located in the UK, the Netherlands, or other EEA countries, for example where we use EU-based hosting providers or analytics tools. These jurisdictions benefit from a similar level of data protection under the UK GDPR and EU GDPR frameworks.
• Transfers from the UK to the EEA and vice versa: Such transfers are currently supported by adequacy regulations adopted by the UK government and the European Commission, which recognise the equivalence of data protection regimes in these territories.
• Transfers to other countries (for example, the United States): Some of our service providers or advertising/analytics partners may be based in, or process data from, countries that do not offer the same level of protection as the UK or EU. In such cases we implement appropriate safeguards, which may include:
  • the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses (SCCs), concluded with the relevant recipient;
  • the EU Standard Contractual Clauses, where applicable, supplemented by risk assessments and technical safeguards; and
  • reliance on adequacy decisions or frameworks recognised under UK law (for example, UK participation in the EU - US Data Privacy Framework via the UK - US "data bridge"), where applicable.

Where such safeguards are used, we take reasonable steps to verify that they provide effective protection for your data in practice, including assessing the nature of the transfer, the type of recipient, and the availability of effective legal remedies in the destination country.

Data Retention

We retain personal data collected through the Holland pages of holandi.com only for as long as necessary to fulfil the purposes described in this privacy notice or to comply with legal, accounting, or reporting obligations. Retention periods may vary depending on the category of data and applicable law, but we generally follow these principles:

• Account and communication data: If we offer user accounts or newsletters, we retain your registration data and related communications for the life of your account or subscription and for up to five (5) years after closure or last meaningful activity, unless a shorter or longer period is required by law or necessary for legal claims.
• Technical and analytics data: Log files and analytics data used for security and performance are normally kept for up to 24 months from the date of collection, after which they are deleted or irreversibly anonymised, unless we need them for ongoing security investigations or legal purposes.
• Cookie data: The lifetime of cookies (session, persistent, or third-party) is defined in our cookie tools or policies. Persistent cookies are typically stored on your device for between a few days and two years, depending on their purpose. You can delete cookies at any time via your browser.
• Marketing records: Records of consent and opt-out preferences are retained for as long as we continue to rely on them for compliance and audit purposes, usually up to six (6) years after the last marketing communication or until we can demonstrate an alternative lawful basis.
• Legal and regulatory data: Where data is required for legal, tax, or regulatory purposes, or for the establishment, exercise, or defence of legal claims, we may retain it for the applicable statutory limitation period, which can extend beyond five years in some cases.

When data is no longer required for the purposes for which it was collected, we will delete it or anonymise it so it can no longer be associated with an identified or identifiable individual. We will also endeavour to respond to your deletion requests in accordance with the "Your Rights" section of this policy, subject to legal obligations to retain certain information.

Your Rights

Depending on your place of residence and the laws that apply to you, you may have a range of rights in relation to your personal data processed in connection with holandi.com and the Holland pages. These rights are grounded primarily in the UK GDPR and may, where applicable, be aligned with the EU GDPR and relevant Mexican privacy law (such as the Federal Law on Protection of Personal Data Held by Private Parties, often referred to as "LFPDPPP").

Core data protection rights

• Right of access: You can request confirmation of whether we process your personal data and obtain a copy of that data, together with information about how we use it.
• Right to rectification (correction): You can ask us to correct inaccurate data about you or complete incomplete data, taking into account the purposes of processing.
• Right to erasure ("right to be forgotten" / cancellation): You can request deletion of your personal data in certain circumstances, for example where it is no longer needed, where you withdraw consent and no other legal basis applies, or where you successfully object to our legitimate interest processing. Under Mexican law, this aligns with the right of cancellation under ARCO (Access, Rectification, Cancellation, Opposition) rights, where applicable.
• Right to restriction of processing: You can request that we temporarily limit the use of your data, for example while we verify its accuracy or assess an objection.
• Right to object: You can object at any time to processing based on our legitimate interests, including profiling based on those interests. We will stop processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where processing is needed for legal claims.
• Right to object to marketing: You can object at any time to the use of your data for direct marketing (including profiling related to direct marketing). We will honour your objection promptly.
• Right to data portability: Where processing is based on your consent or a contract and carried out by automated means, you may request certain data in a structured, commonly used, and machine-readable format, and ask us to transmit it to another controller where technically feasible.
• Right to withdraw consent: Where we rely on your consent (for example for non-essential cookies or email marketing), you may withdraw that consent at any time. This will not affect the lawfulness of processing that took place before withdrawal.

Procedures, timeframes, and cost

• How to exercise your rights: You can submit requests by contacting us at privacy@holandi.com or by using any dedicated privacy or contact forms that may be provided on holandi.com. Please clearly state which right you wish to exercise and provide enough information for us to identify you and respond securely.
• Verification: For your security, we may ask for reasonable additional information to verify your identity before fulfilling your request, especially if you are exercising rights of access, erasure, or data portability.
• Response timeframe: We aim to respond to your request without undue delay and in any event within one (1) month (30 days) of receipt, as required under the UK GDPR. Where a request is complex or numerous, we may extend this period by up to two further months, informing you of the extension and reasons.
• Fees: We generally handle rights requests free of charge. We may charge a reasonable fee or refuse to act on requests that are manifestly unfounded, excessive, or repetitive, in line with applicable law.
• Mexican ARCO rights: If Mexican data protection law applies to you, you may exercise ARCO rights (Access, Rectification, Cancellation, Opposition) through the same contact channels. We will handle such requests in a manner consistent with the LFPDPPP and associated regulations, while coordinating them with UK/EU data protection obligations where both regimes apply.

Note that some rights may be limited where we must retain or process data to comply with legal obligations or where another person's rights and freedoms would be affected. Where we cannot fully comply with your request, we will explain the reasons, subject to legal restrictions.

Cookies & Tracking Technologies

The Holland area of holandi.com uses cookies and similar technologies to deliver core functionality, analyse usage, personalise content, and, where enabled, support advertising and affiliate tracking. These technologies may be operated by us or by third parties acting on our behalf.

Types of cookies we use

• Strictly necessary (session) cookies: These cookies are essential for the operation of the website and enable functions such as page navigation, security features, load balancing, and your basic privacy preferences. They are typically session cookies that expire when you close your browser.
• Functional and preference cookies: These persistent cookies remember your settings and preferences (for example, language, region, or whether you have dismissed a notification banner) to provide an improved, more personalised experience on holandi.com.
• Analytics and performance cookies: These cookies help us understand how visitors use the Holland content, including which pages are viewed, how long users stay, and how they reach our site. The information is usually aggregated and used to improve site performance, usability, and content relevance.
• Advertising and affiliate cookies (third-party): With your consent, we may use third-party cookies, pixels, and tags to deliver and measure advertising, track outbound clicks to operators (such as hollandcasino.nl), attribute conversions, and build audience segments for interest-based advertising. These may be set by advertising networks, social media platforms, or affiliate tracking providers.

Managing cookies

• Cookie banner and settings: When you first visit holandi.com, you may be presented with a cookie banner allowing you to accept or reject non-essential cookies and to configure preferences. You can change your choices at any time using the cookie settings link (where available).
• Browser settings: Most browsers allow you to block or delete cookies through their settings. Doing so may affect some functionality of holandi.com, especially for strictly necessary or functional cookies.
• Third-party tools: You may opt-out from certain third-party advertising or analytics providers using their own opt-out mechanisms or industry tools, subject to availability in your region.

For more detailed and up-to-date information about specific cookies used on holandi.com, including their names, providers, purposes, and duration, please refer to any dedicated cookie table or cookie policy linked from our banner or site footer.

Data Security

We take the security of personal data processed via the Holland pages on holandi.com seriously and implement technical and organisational measures designed to protect it against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

• Encryption in transit and at rest: We seek to protect data transmitted between your browser and our servers using modern transport-layer security (TLS 1.2 or higher). Where feasible, we also encrypt personal data at rest on our systems or on those of our trusted hosting providers.
• Access controls and authentication: Access to systems and data is restricted to authorised personnel and service providers who need it for legitimate operational tasks, based on role-based access controls and the principle of least privilege. Strong authentication measures (including multi-factor authentication where appropriate) are used to secure administrator access.
• Network and infrastructure security: We work with reputable hosting providers and employ firewalls, intrusion detection/prevention systems, and other safeguards intended to protect our infrastructure against unauthorised access and attacks.
• Organisational measures and training: Staff and contractors with access to personal data are subject to confidentiality obligations and receive guidance or training on data protection, information security, and responsible handling of user information.
• Security audits and risk management: We periodically review our security controls, policies, and incident response procedures, taking into account recognised industry frameworks (such as ISO 27001 and SOC 2) as benchmarks. Unless explicitly stated, any reference to such standards is aspirational and does not imply formal certification.
• Incident detection and response: We maintain processes for identifying and responding to suspected personal data breaches. Where a breach is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, affected individuals, in line with legal requirements.

Despite these measures, no system can be completely secure. You also play an important role in protecting your information by using up-to-date devices and software, safeguarding any login credentials, and contacting us promptly if you suspect unauthorised use of your data in connection with holandi.com.

Complaints & Contacts

If you have questions, concerns, or complaints about how your personal data is handled in connection with holandi.com and the Holland content, we encourage you to contact us first so that we can seek to resolve the issue directly.

How to contact us

• Email (preferred): privacy@holandi.com
• Online forms: Where an online contact or feedback form is available on holandi.com, you may use it to submit privacy-related requests or complaints. Please clearly indicate that your message relates to data protection or privacy.
• Postal mail: You may send written correspondence to the Site Operator's address listed in the holandi.com site footer or legal imprint, marked "Data Protection Officer" or "Privacy Team".

Complaint handling process

1. Submission: You submit your question or complaint via email, online form, or post, providing sufficient details about your concern and how it relates to holandi.com or the Holland content.
2. Acknowledgement: We aim to acknowledge receipt of your complaint within seven (7) working days of receiving it.
3. Investigation: We will review your complaint, investigate relevant systems and records, and, where necessary, liaise with internal teams or service providers. We may contact you for clarification or additional information.
4. Response: We will provide a substantive response as soon as reasonably possible and, in any event, typically within one (1) month (30 days), in line with our obligations under UK data protection law. For particularly complex issues, this period may be extended, and we will inform you if that is the case.
5. Escalation: If you are not satisfied with our response, you may escalate the matter to the relevant supervisory authority as described below.

Supervisory authorities

• United Kingdom (primary contact for UK users): If you are located in the UK, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) about our processing of your personal data:
  • Website: https://ico.org.uk/make-a-complaint/
  • General information: https://ico.org.uk
• EU/EEA data protection authorities: If you are in the EU/EEA, you may have the right to lodge a complaint with your local supervisory authority or with the authority in the country where you believe a violation has occurred.
• Mexico (where Mexican privacy law applies): Individuals whose data is subject to Mexican law may also complain to the Mexican data protection authority, the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI), using the channels available on its website:
  • Website: https://home.inai.org.mx

We encourage you to contact us first, but you are not obliged to do so before approaching a supervisory authority.

Updates

We may update this privacy notice from time to time to reflect changes in our services, our data processing practices, legal requirements, or regulatory guidance relevant to holandi.com and the Holland content.

How we notify you of changes

• On-site notices: For non-material updates (for example, clarifications or structural changes), we may simply post the revised privacy notice on holandi.com with an updated "Last updated" date at the top of the document.
• Email and in-account notifications (where applicable): If we maintain a user account or mailing list system and make material changes (for example, expanding the types of data we collect, introducing new categories of recipients, or changing our primary legal bases), we will seek to notify affected users by email and/or via in-account messages or dashboard alerts.
• Website banners or pop-ups: For significant changes affecting all visitors, we may display a prominent banner or pop-up on holandi.com highlighting the key updates and, where required, requesting renewed consent for certain processing (for example, new cookie categories or marketing uses).

Effective date, version control, and advance notice

• Effective date: Each version of this privacy notice will display an effective "Last updated" date (for this version: February 2026). Continued use of holandi.com after that date will be treated as acceptance of the updated notice, to the extent permitted by law.
• Material changes and advance notice: Where we make material changes that significantly affect how we process your personal data, we will, where reasonably practicable, provide advance notice of at least 30 days before the changes take effect, particularly if they relate to new purposes, categories of data, or categories of recipients.
• Your options: If you do not agree with changes to this privacy notice, you may stop using holandi.com and, where applicable, request closure of any account or unsubscribe from communications. You may also exercise your rights as described in the "Your Rights" section, including withdrawal of consent for specific processing activities.

We encourage you to review this privacy notice periodically to stay informed about how we protect personal data in connection with holandi.com and the Holland content, especially given the evolving regulatory landscape for online gambling and data protection in the UK and internationally.